Shipping policy

Shipping Policy - 250 The Brand

Shipping Policy

Thank you for shopping with 250 The Brand. We are committed to delivering your order safely and efficiently.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

During high-demand periods, product launches, holidays, or special collections, processing times may be slightly extended from 3-7 business days

Once your order has shipped, you will receive a confirmation email with tracking information.

Domestic Shipping (United States)

Estimated delivery times:

Standard Shipping: 3–7 business days
Expedited Shipping: 1–3 business days

Shipping rates are calculated at checkout based on your location and selected shipping method.

International Shipping

We currently ship to select international countries.

International delivery times vary depending on destination, customs processing, and local carriers.

Customers are responsible for:

Import duties
Taxes
Customs fees
Additional international shipping charges

These fees are not included in the product or shipping price.

Order Tracking

Once your order ships, tracking information will be sent to the email provided at checkout.

Please allow up to 24–48 hours for tracking updates to appear.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

250 The Brand is not responsible for:

Lost packages due to incorrect addresses
Delivery delays caused by incomplete information
Orders marked as delivered by the carrier

If an order is returned due to incorrect information, additional shipping charges may apply.

Lost or Stolen Packages

250 The Brand is not responsible for lost, stolen, or delayed packages once they have been handed over to the shipping carrier.

If you experience an issue with delivery, we recommend contacting the carrier directly using your tracking number.

Delays

Shipping times are estimates and may be affected by:

Weather conditions
Holidays
Carrier delays
Customs inspections
High order volume

We appreciate your patience during these situations.

Damaged Orders

If your order arrives damaged, please contact us within 7 days of delivery at:

support@250thebrand.com

Include:

Your order number
Photos of the package and product
A brief description of the issue

We will work quickly to resolve the matter.

Contact

For shipping-related questions or support: